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Citizen app hiring overseas workers to listen to US police scanners, sparking union push: source

Public safety app Citizen is paying contract workers overseas to listen to US emergency scanners, sparking a recent union drive among its New York employees. 

While staffers at New York City-based Citizen used to be responsible for listening to emergency scanners and writing up reports on police and emergency calls, that task is now being outsourced to about 200 contractors primarily based in Nairobi, Kenya, The Post has learned. 

The cost-cutting move has left New York staff worried about their future at the company — and about the accuracy of Citizen’s safety reports, which are sent out to 7 million users across 30 US cities. 

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