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Facebook, Instagram Outages Mean Some Small Businesses Lost Thousands in Revenue

Monday’s six-hour blackout at Facebook, Instagram and Whatsapp may have posed an inconvenience for many users, but millions more who use the social media platforms to operate their businesses or communicate with people suffered much more serious consequences, the Associated Press reported.

For small business owners, the outages at Facebook and Instagram led to hundreds or thousands of dollars in lost revenue.

“Today’s outage brought our reliance on Facebook—and its properties like Whatsapp and Instagram—into sharp relief,” said Brooke Erin Duffy, professor of communications at Cornell University. She added that a vast array of workers’ livelihoods depend on the social media sites.

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